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Privacy policy

Privacy Policy

Effective Date: June 18, 2025

At Succo Beads, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (succobeads.com) or make a purchase.

1. Personal Information We Collect

When you browse our website or place an order, we collect certain information to provide and improve our services.

a. Device Information

  • Examples: IP address, browser type, time zone, cookie data, pages viewed, search terms, and how you interact with the site.

  • Purpose: To load the website properly, understand visitor behavior, and improve our website.

  • Collected automatically via cookies, log files, and similar technologies.

b. Order Information

  • Examples: Name, billing and shipping address, payment details, email, and phone number.

  • Purpose: To process your order, handle payments, ship your items, and send you updates or confirmations.

  • Collected directly from you when you place an order.

  • Shared only with our secure payment and fulfillment partner, Shopify, for business purposes.

c. Customer Support

  • Information you provide when contacting us for help.

  • Purpose: To assist you and respond to your inquiries.

2. Minors

Our website is not intended for anyone under 18 years old. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us, and we will promptly delete it.

3. How We Use Your Information

We use your personal information to:

  • Fulfill orders and process payments

  • Deliver products to you

  • Communicate with you about your order

  • Respond to your customer support requests

  • Improve and optimize our website

4. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.

We only share your information with trusted service providers, such as:

We may also share information if legally required (e.g. to comply with law enforcement or tax obligations).

5. Cookies

We use cookies to:

  • Remember your preferences

  • Keep your shopping cart working

  • Analyze website traffic and usage

You can manage or disable cookies in your browser settings. Keep in mind that turning off cookies may affect your shopping experience.

Learn more: All About Cookies

6. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal data

  • Object to or restrict how we use your information

  • Request a copy of your data in a portable format

To exercise any of these rights, please email us at succobeads@gmail.com.

Your data is initially processed in Ireland and may be stored or further processed in countries such as Canada and the U.S. For details on Shopify’s compliance with GDPR, see their GDPR Whitepaper.

7. Do Not Track

Some browsers send a "Do Not Track" signal. Currently, we do not change our data practices in response to these signals due to lack of consistent industry standards.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted here, with the effective date clearly shown at the top.

9. Contact Us

If you have questions, concerns, or requests about your data or this policy, we’re happy to help.

📧 Email: succobeads@gmail.com
📍 Address: Via Angelo Poliziano 10, 20154 Milano MI, Italy

If you’re not satisfied with how we’ve handled your data, you have the right to lodge a complaint with your local data protection authority or visit https://www.garanteprivacy.it/.